> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.magica.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I talk to a real person?

**Web users:** Raise a ticket at [magica.com/support](https://magica.com/support).

**Mobile app users:** Email **support@magica.com**

Response typically within 48 hours.