> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.magica.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When I sign in, it says I have been banned

This typically means your account has been deleted (either by you or via a deletion request). It's not a traditional ban — it's how the system indicates the account no longer exists.

There is no unban or recovery option. To continue, sign up again with a different email: [https://magica.com/sign-up](https://magica.com/sign-up)