Can I get a refund?
Magica does not offer refunds due to the upfront cost of reserving AI supercomputing resources. This policy is outlined in the Refund Policy at sign-up.
Detailed Explanation
- Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket.
- You can cancel anytime to avoid future charges.
Troubleshooting & Tips
- If you have been incorrectly charged or encountered a billing error, reach out to support.
- For issues about subscription cancellations, see How to cancel my subscription.
Updated on: 07/07/2026
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