• Why isn't the Prompt Library included in my Lifetime Access?

  The Prompt Library is a separate info product, not one of our built-in platform tools, so it's not bundled under Lifetime Access.Few readers

• I'm unable to generate videos or getting an error

  If you don't see videos right away, visit video.magica.com/ai-video-generator after 15–20 minutes — your generations should appear. There's sometimes a slight processing delay.Few readers

• Is Unfair Advantage for lifetime?

  Yes — once purchased, you have access for your whole lifetime. It's a one-time purchase.Few readers

• How do I unsubscribe from the newsletter?

  Scroll to the bottom of any email and click the unsubscribe link.Few readers

• Getting an error — what should I do?

  Submit a support ticket at magica.com/support with: The email associated with your account Context about the error A screen recording: go.magica.com/bug-report Submitting a recording also makes you eligible for 15 million free credits through our Free Credits Program. Resolution typically within 48 hours.Few readers

• How do I start a support ticket?

  Raise a ticket at magica.com/support with as much detail as possible. Mobile app users can email app@magica.com.Few readers

• I can't access the Prompt Library

  The Prompt Library is part of the "Unfair Advantage" add-on, not included in standard subscriptions. After purchase, access it here: magica.com/prompts. Learning resources: magica.com/learnFew readers

• I purchased the Unfair Advantage add-on. How do I access it?

  Log in to Magica and visit: Premium Prompt Library: magica.com/prompts Tutorials & walkthroughs: magica.com/learnFew readers

• Music generator not working

  Our music generator is currently under maintenance. We'll notify you once it's back up.Few readers

• Chat with PDF not working

  Please share the PDF file you're trying to upload so our tech team can investigate.Few readers

• How do I talk to a real person?

  Web users: Raise a ticket at magica.com/support (only way for website-related issues). Mobile app users: Email app@magica.com Response typically within 48 hours.Few readers