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  • How do I access my generation history?
    Open Library from the left sidebar to view your generation history, or go directly to magica.com/app/library. Your Library keeps your past creations in one place, so you can return to previous outputs without searching through individual tasks. For your past chats and tasks, open Tasks in the sidebar or go to magica.com/app/chat/recent. Troubleshooting & Tips If you don’t see your past creations, ensure youPopular
  • How do I delete my Magica account?
    We're sorry to see you go! To delete your Magica account, please visit this dedicated account deletion page: https://magica.com/delete-account Please note that account deletion is permanent and will remove all your data, including chat history, media generations, and saved prompts.Popular
  • Do your AI models have internet access?
    Yes, Magica chat models have real-time web access. Magica uses advanced AI to search the internet and gather insights in real time. This allows for up-to-date answers, unlike static models trained on older data.Some readers
  • How long do my generation history stay visible?
    Media (images, videos, audio, etc.) is stored for 30 days. After that, it is automatically removed from the system. This limit helps maintain server efficiency and manage storage costs. If you want to keep your generated media, download it within the 30-day window. Troubleshooting & Tips If media is missing earlier than expected, check if you had multiple accounts. Always back up important creations immediately.Some readers
  • How can I set default AI model on page load so it remembers what AI model I used?
    You can configure a default AI model in General settings, ensuring the same model loads each time you visit. In General settings, choose your preferred AI model. Changes persist across sessions once you save.Some readers
  • What are the features of Magica?
    Magica offers: Use premium AI services — All OpenAI models, DALL-E 3, Gemini, Claude, Perplexity, Flux, Stable Diffusion, Midjourney, Ideogram, ElevenLabs, HeyGen, and more Generate text, images, videos, music, speech, voice, and audio Create custom AI assistants (GPTs) trained on your data Chat with documents, articles, images, and videos Access 5,000+ AI tools, with new additions weekly No waiting period or hourly limits 100% commercial use rights included Your data is never uFew readers
  • What happens to my existing paid accounts at ChatGPT and others?
    Nothing changes. Magica is an independent AI aggregator platform, not an account reseller or login-sharing service. We don't access or interfere with your other subscriptions. You can continue using them or cancel them once you switch.Few readers
  • Are there tools that generate videos longer than 5 seconds?
    Yes. Magica is a general-purpose AI agent, so you can ask it to create longer videos for your use case. Describe the video you want, including the topic, length, format, audience, and any source material. Magica will choose the right approach and help you complete the task.Few readers
  • My memory is full — how do I get more space?
    Go to Memory settings and delete individual memories you no longer need.Few readers
  • How long does video generation take?
    It depends on length, complexity, model, and current provider load. Longer videos naturally take more time. If you are creating a video in Magica, keep the prompt specific and include the length, format, subject, and any source material. Magica will handle the task using the best available approach.Few readers
  • Can I use generated images and videos commercially?
    Yes — all designs generated via Magica are 100% free for commercial use without any licensing restrictions.Few readers
  • Can I change my email address?
    Yes, our support team can update your email. Please raise a ticket with your current and new email.Few readers
  • How does the Magica integration work?
    We're an independent platform providing streamlined access to AI services through our interface. Just log in to Magica and you'll have everything at your fingertips.Few readers
  • I'm having trouble logging in
    Try these steps: Go directly to https://magica.com/sign-in Refresh the page and try again Use the exact email you signed up with Check your inbox for a welcome email from humans@mail.magica.com On mobile, fully close and reopen the app Clear browser cache and cookies Try a different browser or device Important: If you signed up on iPhone, Apple may have used a private relay email (@privaterelay.appleid.com). If you are already logged inFew readers
  • Can I delete my personal account if my company team account uses the same email?
    No — deleting the personal account will revoke access tied to that email, including company team access. Always secure your company team access independently before deleting any account.Few readers
  • Can I generate headshots with 2 people in the photo?
    Currently, our AI can only generate headshots trained on one person at a time. For best results, train and generate headshots for each person separately.Few readers
  • How to generate an image from an existing image?
    Upload the image to Magica and describe what you want to change or create from it. Magica is a general-purpose AI agent, so it can help with edits, variations, style changes, and new images based on your reference. Include the details that matter, such as style, composition, colors, size, and anything you want preserved.Few readers
  • Is there a mobile app?
    Yes: iOS: go.magica.com/iOS Android: go.magica.com/androidFew readers
  • How do I add a memory?
    Steps: Open Memory settings Click + Add Memory Type or paste your note (up to 2,500 characters) Click Add Memory to save Tip: You can import memory from ChatGPT via Settings → Personalization → Manage Memories, then paste it into Magica.Few readers
  • What is the Memories feature in Chat?
    The Memories feature stores useful details about you — preferences, skills, past activities — so the AI can give more personalized responses. You can review and manage memories in Memory settings.Few readers
  • Can I provide AI context about me for better responses?
    Open Personalization settings and enter your details in Custom Instructions.Few readers
  • How do I recover my password?
    If you are already logged in, you can change your password from Account settings: https://magica.com/app/chat?settings=account If you cannot log in, use the forgot password page to reset access: https://magica.com/forgot-password Helpful links: Sign in: https://magica.com/sign-in Change password while logged in: [https://magica.com/app/chat?settings=account](https://magicaFew readers
  • Can I upload an Excel file and get results for all items?
    Yes — upload an Excel file and our system will process all items and generate results.Few readers
  • Are these free plans, paid plans, or time sharing?
    Magica is an AI aggregator — kind of like Netflix for AI tools. We partner directly with top AI providers (OpenAI, Anthropic, Google, Ideogram, etc.) to integrate the official paid versions. These are full paid AI models, not free tiers or time-shared accounts.Few readers
  • How can I save my prompts?
    Save your favorite prompts here: magica.com/saved-prompts Once saved, type / in any supported text field to quickly insert them. If a prompt has variables, a dialog will pop up to fill them in.Few readers
  • The output is low quality or not as expected
    As an aggregator, we don't control outputs — they come directly from official model providers. Generative AI is inherently probabilistic. We continuously work to improve reliability, but we don't have direct control over the exact quality of outputs generated by the underlying AI models. Some tasks are significantly more challenging than others and often require multiple iterations and retries before achieving acceptable results. Tips to improve your results: Try more specific, detailed proFew readers
  • What does error code 422 mean?
    A "422 error" means the model provider is rejecting the inputs — not something you did wrong. Try tweaking your prompt or switching to a different model.Few readers
  • How long does it take to get headshots?
    Results are typically delivered within 1–2 hours via email.Few readers
  • Can I switch to Dark Mode?
    Yes — go to Utilities in the bottom left sidebar → Theme → choose Light, Dark, or System.Few readers
  • Where is the logout button?
    Click your profile picture/avatar in the bottom-left sidebar, then select Sign Out.Few readers
  • How can I request a new feature?
    Submit feature requests here: magica.com/feature-requests. Highly-voted features get pushed up our roadmap.Few readers
  • When I sign in, it says I have been banned
    This typically means your account has been deleted (either by you or via a deletion request). It's not a traditional ban — it's how the system indicates the account no longer exists. There is no unban or recovery option. To continue, sign up again with a different email: https://magica.com/sign-upFew readers
  • What models are used in Agent Chat?
    Both Magica Auto and Magica Max have access to all leading AI models internally. The agent intelligently decides which model to use for each specific task or query automatically, so you do not need to manually choose a model for every request. The difference is: Magica Auto is designed to be a more budget-friendly option for general usage. Magica Max is built for advanced or heavier usage, with higher limits and more intensive reasoning capabilities. In short: both can usFew readers
  • What is the Library, and where do my files go?
    The Library is your workspace-wide collection of generated and uploaded assets in Magica. Use it to upload, preview, organize, favorite, reuse, download, or delete images, video, audio, and files. Library, task files, and Project Files Location What it contains Best use Library Assets available across your selected workspace Store and reuse media and files | All files in this task | Uploads and generated assets associated with the current tasFew readers
  • Can Magica build apps, websites, and code?
    Yes. Super Agent can build and revise websites, web apps, dashboards, prototypes, scripts, utilities, and other code-based projects. Magica works in a cloud development environment where it can create files, run code, install project dependencies when appropriate, test behavior, and prepare a preview or downloadable project. What to include in your request Tell Magica: what you want to build who will use it the required features any preferred technology or existing codebase visuFew readers
  • What are Projects in Magica?
    Projects bundle related tasks together with shared context. Use a project when you want Magica to keep a consistent persona, set of files, or accumulated context across many chats — for example, all your marketing work or research on a specific topic. Open Projects from the left sidebar or go to magica.com/app/chat/projects. Each project has three panels: Project Files — files Magica treats as attached to every task in the project. **ProjectFew readers
  • Can Magica automate repeatable work?
    Yes. Use Flow to turn a defined sequence of AI models and utilities into a reusable workflow. A Flow is useful when the inputs change but the process should remain consistent. For example: turn each product brief into copy and campaign media process a file through extraction, analysis, and formatting steps generate several asset types from one source apply the same transformation to new images, video, audio, or text How automation works Add the required Nodes to the visualFew readers
  • Can Magica fully operate a web browser and use logged-in websites?
    Yes. Super Agent can operate a real browser and use a cloud computing workspace to complete work that requires more than generating text. What the browser can do Depending on the site and your instructions, Magica can: open and navigate web pages search for and collect information extract or structure information from pages click buttons and interact with forms and page controls work through multi-page browser tasks download or prepare files show you the live browser so you cFew readers
  • What are Nodes and the Playground?
    Nodes are the individual AI models and utilities available in Magica. The Playground lets you run one Node directly without building a Flow. Nodes are grouped into categories such as: image generation and editing video generation and processing audio, music, speech, and transcription language models utilities for routing, extraction, conversion, and media handling When to use Nodes Use Nodes when you know the specific capability you need and want direct control over itsFew readers
  • What is Magica's Super Agent, and how do tasks work?
    Super Agent is Magica's main work surface. Each conversation with the agent is saved as a task. Unlike a basic chat, a task can include tool use and multi-step execution. Depending on your request, Super Agent can search the web, operate a browser, work with files, use a cloud code environment, generate media, and act through supported connected apps. Super Agent can continue through those steps without you supervising every click. It pauses when it needs clarification, account access, a lFew readers
  • How can I review, control, or change an agent task?
    You can control how Super Agent approaches work before, during, and after a task. Before execution Use Plan mode when you want to review the proposed approach before tools run. Press Shift+Tab or click the Plan badge in the composer. Plan mode explains what Magica would do without executing the task. When you are satisfied, turn Plan mode off and ask Magica to proceed. For sensitive work, state the boundary directly. For example: “Draft the emails, but do not send them.”Few readers
  • Can Magica make purchases or take sensitive account actions?
    Magica can assist with browser-based purchases and other account workflows, but it keeps you involved at sensitive steps. For a purchase, Super Agent may be able to research options, navigate the store, select an item, fill non-sensitive details, and prepare the checkout. When the site needs payment details or final confirmation, Magica hands you control of the live browser. You should enter passwords, card numbers, security codes, and two-factor authentication codes yourself. Do not paste theFew readers
  • Can Magica send email and work with Google Drive?
    Yes. After you connect the supported Google apps, Super Agent can use Gmail, Google Drive, and Google Calendar as part of a larger task. For example, you can ask Magica to: find relevant messages and summarize an email thread draft or send an email locate a Drive file and use it as source material create or organize supported content review calendar information while planning work combine information from Google apps with another connected service State whether you want Magica toFew readers
  • Can Magica complete multi-step work without me supervising every click?
    Yes. Super Agent can plan and execute a chain of actions across its browser, cloud computer, files, built-in tools, and connected apps. For example, one task can ask Magica to: research a market collect and compare source information analyze the findings create a report and presentation save the deliverables in the task You do not need to direct every click. Magica chooses the steps and reports progress while it works. When Magica pauses Magica may ask you to step in for:Few readers
  • How is Magica different from a traditional automation tool?
    Traditional automation usually follows predefined triggers, fields, and steps. It works best when the process is predictable and the connected systems expose the required actions. Magica supports two different approaches: Approach Best for Super Agent Open-ended work that requires judgment, browsing, tool selection, or changing steps Flow A defined process that should run consistently with new inputs Super Agent can adapt while it works. For example, itFew readers
  • Can Magica create documents, presentations, and spreadsheets?
    Yes. Super Agent can create, read, edit, and organize professional files, including: Word documents (.docx) PowerPoint presentations (.pptx) Excel spreadsheets (.xlsx) PDFs CSV and other structured data files Examples include reports, proposals, memos, slide decks, financial or operational trackers, data summaries, charts, and reusable templates. Get a better deliverable Include: the file format you need the audience and purpose source files or data required sectiFew readers

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