• How do I access my generation history?

  Open Library from the left sidebar to view your generation history, or go directly to magica.com/app/library. Your Library keeps your past creations in one place, so you can return to previous outputs without searching through individual tasks. For your past chats and tasks, open Tasks in the sidebar or go to magica.com/app/chat/recent. Troubleshooting & Tips If you don’t see your past creations, ensure youPopular

• How do I delete my Magica account?

  We're sorry to see you go! To delete your Magica account, please visit this dedicated account deletion page: https://magica.com/delete-account Please note that account deletion is permanent and will remove all your data, including chat history, media generations, and saved prompts.Some readers

• Do your AI models have internet access?

  Yes, Magica chat models have real-time web access. Magica uses advanced AI to search the internet and gather insights in real time. This allows for up-to-date answers, unlike static models trained on older data.Some readers

• How long do my generation history stay visible?

  Media (images, videos, audio, etc.) is stored for 30 days. After that, it is automatically removed from the system. This limit helps maintain server efficiency and manage storage costs. If you want to keep your generated media, download it within the 30-day window. Troubleshooting & Tips If media is missing earlier than expected, check if you had multiple accounts. Always back up important creations immediately.Some readers

• How can I set default AI model on page load so it remembers what AI model I used?

  You can configure a default AI model in General settings, ensuring the same model loads each time you visit. In General settings, choose your preferred AI model. Changes persist across sessions once you save.Few readers

• What happens to my existing paid accounts at ChatGPT and others?

  Nothing changes. Magica is an independent AI aggregator platform, not an account reseller or login-sharing service. We don't access or interfere with your other subscriptions. You can continue using them or cancel them once you switch.Few readers

• What are the features of Magica?

  Magica offers: Use premium AI services — All OpenAI models, DALL-E 3, Gemini, Claude, Perplexity, Flux, Stable Diffusion, Midjourney, Ideogram, ElevenLabs, HeyGen, and more Generate text, images, videos, music, speech, voice, and audio Create custom AI assistants (GPTs) trained on your data Chat with documents, articles, images, and videos Access 5,000+ AI tools, with new additions weekly No waiting period or hourly limits 100% commercial use rights included Your data is never uFew readers

• Are there tools that generate videos longer than 5 seconds?

  Yes. Magica is a general-purpose AI agent, so you can ask it to create longer videos for your use case. Describe the video you want, including the topic, length, format, audience, and any source material. Magica will choose the right approach and help you complete the task.Few readers

• My memory is full — how do I get more space?

  Go to Memory settings and delete individual memories you no longer need.Few readers

• How does the Magica integration work?

  We're an independent platform providing streamlined access to AI services through our interface. Just log in to Magica and you'll have everything at your fingertips.Few readers

• How long does video generation take?

  It depends on length, complexity, model, and current provider load. Longer videos naturally take more time. If you are creating a video in Magica, keep the prompt specific and include the length, format, subject, and any source material. Magica will handle the task using the best available approach.Few readers

• Can I generate headshots with 2 people in the photo?

  Currently, our AI can only generate headshots trained on one person at a time. For best results, train and generate headshots for each person separately.Few readers

• Can I change my email address?

  Yes, our support team can update your email. Please raise a ticket with your current and new email.Few readers

• Can I use generated images and videos commercially?

  Yes — all designs generated via Magica are 100% free for commercial use without any licensing restrictions.Few readers

• I'm having trouble logging in

  Try these steps: Go directly to https://magica.com/sign-in Refresh the page and try again Use the exact email you signed up with Check your inbox for a welcome email from humans@mail.magica.com On mobile, fully close and reopen the app Clear browser cache and cookies Try a different browser or device Important: If you signed up on iPhone, Apple may have used a private relay email (@privaterelay.appleid.com). If you are already logged inFew readers

• How to generate an image from an existing image?

  Upload the image to Magica and describe what you want to change or create from it. Magica is a general-purpose AI agent, so it can help with edits, variations, style changes, and new images based on your reference. Include the details that matter, such as style, composition, colors, size, and anything you want preserved.Few readers

• Can I delete my personal account if my company team account uses the same email?

  No — deleting the personal account will revoke access tied to that email, including company team access. Always secure your company team access independently before deleting any account.Few readers

• What is the Memories feature in Chat?

  The Memories feature stores useful details about you — preferences, skills, past activities — so the AI can give more personalized responses. You can review and manage memories in Memory settings.Few readers

• How can I save my prompts?

  Save your favorite prompts here: magica.com/saved-prompts Once saved, type / in any supported text field to quickly insert them. If a prompt has variables, a dialog will pop up to fill them in.Few readers

• Is there a mobile app?

  Yes: iOS: go.magica.com/iOS Android: go.magica.com/androidFew readers

• How do I add a memory?

  Steps: Open Memory settings Click + Add Memory Type or paste your note (up to 2,500 characters) Click Add Memory to save Tip: You can import memory from ChatGPT via Settings → Personalization → Manage Memories, then paste it into Magica.Few readers

• Can I provide AI context about me for better responses?

  Open Personalization settings and enter your details in Custom Instructions.Few readers

• How do I recover my password?

  If you are already logged in, you can change your password from Account settings: https://magica.com/app/chat?settings=account If you cannot log in, use the forgot password page to reset access: https://magica.com/forgot-password Helpful links: Sign in: https://magica.com/sign-in Change password while logged in: [https://magica.com/app/chat?settings=account](https://magicaFew readers

• Are these free plans, paid plans, or time sharing?

  Magica is an AI aggregator — kind of like Netflix for AI tools. We partner directly with top AI providers (OpenAI, Anthropic, Google, Ideogram, etc.) to integrate the official paid versions. These are full paid AI models, not free tiers or time-shared accounts.Few readers

• The output is low quality or not as expected

  As an aggregator, we don't control outputs — they come directly from official model providers. Generative AI is inherently probabilistic. We continuously work to improve reliability, but we don't have direct control over the exact quality of outputs generated by the underlying AI models. Some tasks are significantly more challenging than others and often require multiple iterations and retries before achieving acceptable results. Tips to improve your results: Try more specific, detailed proFew readers

• What does error code 422 mean?

  A "422 error" means the model provider is rejecting the inputs — not something you did wrong. Try tweaking your prompt or switching to a different model.Few readers

• How long does it take to get headshots?

  Results are typically delivered within 1–2 hours via email.Few readers

• Can I switch to Dark Mode?

  Yes — go to Utilities in the bottom left sidebar → Theme → choose Light, Dark, or System.Few readers

• Can I upload an Excel file and get results for all items?

  Yes — upload an Excel file and our system will process all items and generate results.Few readers

• Where is the logout button?

  Click your profile picture/avatar in the bottom-left sidebar, then select Sign Out.Few readers

• How can I request a new feature?

  Submit feature requests here: magica.com/feature-requests. Highly-voted features get pushed up our roadmap.Few readers

• When I sign in, it says I have been banned

  This typically means your account has been deleted (either by you or via a deletion request). It's not a traditional ban — it's how the system indicates the account no longer exists. There is no unban or recovery option. To continue, sign up again with a different email: https://magica.com/sign-upFew readers

• What models are used in Agent Chat?

  Both Magica Auto and Magica Max have access to all leading AI models internally. The agent intelligently decides which model to use for each specific task or query automatically, so you do not need to manually choose a model for every request. The difference is: Magica Auto is designed to be a more budget-friendly option for general usage. Magica Max is built for advanced or heavier usage, with higher limits and more intensive reasoning capabilities. In short: both can usFew readers

• What are Projects in Magica?

  Projects bundle related tasks together with shared context. Use a project when you want Magica to keep a consistent persona, set of files, or accumulated context across many chats — for example, all your marketing work or research on a specific topic. Open Projects from the left sidebar or go to magica.com/app/chat/projects. Each project has three panels: Project Files — files Magica treats as attached to every task in the project. **ProjectFew readers