• How do I access my generation history?

  Each AI tool page on Magica has a “View History” button to see your previously generated results for that specific tool. There is currently no centralized history page. Instead, go to each tool (e.g., AI Image Generator, AI Video Generator) to see its unique history. This method helps keep relevant generations grouped by the tool used. Troubleshooting & Tips If you don’t see your past creations, ensure you’re logged into the same account you used to generate them. If the toolPopular

• How do I delete my Magica account?

  We're sorry to see you go! To delete your Magica account, please visit this dedicated account deletion page: https://magica.com/delete-account Please note that account deletion is permanent and will remove all your data, including chat history, media generations, and saved prompts.Some readers

• Do your AI models have internet access?

  Yes, Magica chat models have real-time web access. You can enable the web search feature by clicking on the globe icon in the message input bar. Magica uses advanced AI to search the internet and gather insights in real time. This allows for up-to-date answers, unlike static models trained on older data. Troubleshooting & Tips If you’re not seeing web-based results, ensure the globe icon is toggled on. For specialized tasks (e.g., web scraping or large queries), ensure you have enSome readers

• How long do my generation history stay visible?

  Media (images, videos, audio, etc.) is stored for 30 days. After that, it is automatically removed from the system. This limit helps maintain server efficiency and manage storage costs. If you want to keep your generated media, download it within the 30-day window. Troubleshooting & Tips If media is missing earlier than expected, check if you had multiple accounts. Always back up important creations immediately.Some readers

• How can I set default AI model on page load so it remembers what AI model I used?

  You can configure a default AI model in Workspace Settings, ensuring the same model loads each time you visit. Click the gear icon beside “Recent” in the left sidebar. In Workspace Settings, choose your preferred AI model (e.g., GPT-4, GPT-3.5 Turbo, etc.). Changes persist across sessions once you save. Troubleshooting & Tips If it reverts to a different model, ensure your browser isn’t blocking cookies or local storage. Clear cache if your selection isn’t persistingSome readers

• What happens to my existing paid accounts at ChatGPT and others?

  Nothing changes. Magica is an independent AI aggregator platform, not an account reseller or login-sharing service. We don't access or interfere with your other subscriptions. You can continue using them or cancel them once you switch.Few readers

• Are there tools that generate videos longer than 5 seconds?

  Yes. For longer videos, try: AI Talking Photo AI YouTube Video Maker AI Instagram Reel Generator AI Podcast Video Generator AI Talking Baby Video Generator AI UGC Ads Video Generator (https://video.magica.com/ai-ugc-adsFew readers

• My memory is full — how do I get more space?

  Go to Workspace Settings → Memories and delete individual memories you no longer need.Few readers

• What are the features of Magica?

  Magica offers: Use premium AI services — All OpenAI models, DALL-E 3, Gemini, Claude, Perplexity, Flux, Stable Diffusion, Midjourney, Ideogram, ElevenLabs, HeyGen, and more Generate text, images, videos, music, speech, voice, and audio Create custom AI assistants (GPTs) trained on your data Chat with documents, articles, images, and videos Access 5,000+ AI tools, with new additions weekly No waiting period or hourly limits 100% commercial use rights included Your data is never uFew readers

• How long does video generation take?

  It depends on length, complexity, model, and current provider load. Longer videos naturally take more time. Explore tools: video.magica.comFew readers

• Which GPT versions are available?

  All GPT models from OpenAI: GPT 5.1, GPT 5, GPT-4.1, GPT-4.1 mini, GPT-4o, GPT-4o mini, GPT-4o Image, ChatGPT-4o, o3, o3-pro, o3-mini, o4-mini, o1-preview, o1-mini, o1-pro, GPT-4 Turbo, GPT-4, GPT-3.5 Turbo, and more.Few readers

• Can I use generated images and videos commercially?

  Yes — all designs generated via Magica are 100% free for commercial use without any licensing restrictions.Few readers

• What is the Memories feature in Chat?

  The Memories feature stores useful details about you — preferences, skills, past activities — so the AI can give more personalized responses.Few readers

• Can I generate headshots with 2 people in the photo?

  Currently, our AI can only generate headshots trained on one person at a time. For best results, train and generate headshots for each person separately.Few readers

• Can I change my email address?

  Yes, our support team can update your email. Please raise a ticket with your current and new email.Few readers

• I'm having trouble logging in

  Try these steps: Refresh the page and try again Use the exact email you signed up with Check your inbox for a welcome email from humans@mail.magica.com On mobile, fully close and reopen the app Clear browser cache and cookies Try a different browser or device Important: If you signed up on iPhone, Apple may have used a private relay email (@privaterelay.appleid.com).Few readers

• How does the Magica integration work?

  We're an independent platform providing streamlined access to AI services through our interface. Just log in to Magica and you'll have everything at your fingertips.Few readers

• What does error code 422 mean?

  A "422 error" means the model provider is rejecting the inputs — not something you did wrong. Try tweaking your prompt or switching to a different model.Few readers

• How do I add a memory?

  Steps: Open Workspace Settings Click + Add Memory Type or paste your note (up to 2,500 characters) Click Add Memory to save Tip: You can import memory from ChatGPT via Settings → Personalization → Manage Memories, then paste it into Magica.Few readers

• Can I delete my personal account if my company team account uses the same email?

  No — deleting the personal account will revoke access tied to that email, including company team access. Always secure your company team access independently before deleting any account.Few readers

• I want to create a digital clone of myself

  Check out this tutorial: How to create a digital cloneFew readers

• Looking for a watermark remover?

  Try our Object Remover or Text Remover tool — mark the area you want removed and the AI handles the rest.Few readers

• Can I provide AI context about me for better responses?

  Click the Settings gear icon next to Chats in the left sidebar → Workspace Settings → enter your details in Custom Instructions.Few readers

• How to generate an image from an existing image?

  Try any of these: Image-to-Image Generator: image.magica.com/ai-image-to-image Image Variations Generator: image.magica.com/ai-image-variation-generator AI Image Editor: image.magica.com/ai-image-editor AI Image Generator (with several models supporting image-to-image)Few readers

• Is there a mobile app?

  Yes: iOS: go.magica.com/iOS Android: go.magica.com/androidFew readers

• The output is low quality or not as expected

  As an aggregator, we don't control outputs — they come directly from official model providers. Tips: Try more specific, detailed prompts Switch to a different model Check tutorials: youtube.com/@LearnWithMagica Note: Partner providers don't offer refunds for generated content.Few readers

• Where is the logout button?

  Click your profile picture/avatar in the bottom-left sidebar, then select Sign Out.Few readers

• How long does it take to get headshots?

  Results are typically delivered within 1–2 hours via email.Few readers

• Can't find a particular GPT from chatgpt.com

  Third-party custom GPTs from OpenAI's marketplace aren't directly accessible inside Magica. However, you can create your own custom GPT assistants here: chat.magica.com/assistants You can also submit a GPT link to tools@magica.com for evaluation.Few readers

• How can I request a new feature?

  Submit feature requests here: magica.com/feature-requests. Highly-voted features get pushed up our roadmap.Few readers

• How do I recover my password?

  Just log in using your email and you'll get a magic code (no password needed). Once in, tap your profile icon (bottom-left) → Security → update your password. You can also use: magica.com/forgot-passwordFew readers

• Can I upload an Excel file and get results for all items?

  Yes — upload an Excel file and our system will process all items and generate results.Few readers

• How can I save my prompts?

  Save your favorite prompts here: magica.com/saved-prompts Once saved, type / in any supported text field to quickly insert them. If a prompt has variables, a dialog will pop up to fill them in.Few readers

• Are these free plans, paid plans, or time sharing?

  Magica is an AI aggregator — kind of like Netflix for AI tools. We partner directly with top AI providers (OpenAI, Anthropic, Google, Ideogram, etc.) to integrate the official paid versions. These are full paid plans, not free tiers or time-shared accounts.Few readers

• Audio in video generator comes out as gibberish

  Most video models except Veo3 don't support spoken audio. For spoken audio in videos, Veo3 or Veo3 Fast are your best bet.Few readers

• When I sign in, it says I have been banned

  This typically means your account has been deleted (either by you or via a deletion request). It's not a traditional ban — it's how the system indicates the account no longer exists. There is no unban or recovery option. To continue, sign up again with a different email.Few readers

• Can I switch to Dark Mode?

  Yes — go to Utilities in the bottom left sidebar → Theme → choose Light, Dark, or System.Few readers